FAQ

We aim to ship within 1-2 business days from our warehouse in Austin, TX Monday through Friday(excluding holidays).

We accept returns on new, unworn items with original tags attached and non-sale items. We will not accept items that appear used or worn. You have 7 days from receiving your order to initiate your return and postmark it back in the mail. Returns can be processed using the link provided on our return policy page.

Yes, please email orders@thisistheshoreline.com to see if we have available inventory and we will help to process the exchange.

We proudly offer FREE ground shipping (3-5 business days) for all US Orders.

Each garment is unique, and should be handled with the utmost care. Please treat our garments gently and hand-wash in cold water. DO NOT MACHINE WASH OR TUMBLE DRY. Please keep in mind that the rayon texture will contract when damp, and may appear slightly smaller after washing. A warm garment steamer will relax the fabric after washing, returning the garment to its original size and softness